Dreamworks IT was established in Nerang on the Gold Coast in 1999 and has been owned by the current owners since 2003.
The current owners have been in the computer industry full time for over twenty years. Their first computer business, that they established from the ground up, was in the town of Nowra in NSW about 160km south of Sydney. Although they have now sold that business, it is still in operation today.
The experience gained from running a retail computer store has strongly influenced the current culture of Dreamworks IT. In this industry it is common for sales people to pretend not know about the technical side of computers, to avoid having to help when their customers are having problems. That's not our way. We believe that, we should help our clients as much as possible. We do this for two main reasons. Firstly, we want our customers to enjoy dealing with us and to keep coming back. Secondly, because it is the right thing to do. We work on the simple principle of, to treat people the way that we would want to be treated. We also endeavor to make the task of operating a business as simple for our customers as we can. Thus we do things like serial number tracking. This means that if in the event that there's an issue with any item that we have supplied, we can tell you when you purchased it. This is completely the opposite to most suppliers, who require you to produce your proof of purchase before they will even consider helping you with any warranty issues.
The computer industry is an amazing and at times a challenging industry, due to the constant changes in technology. For this reason it is so important to have someone that can advise you on, and help you navigate these changes and advancements. We are not only capable of doing this, but are more then willing to share our knowledge with our clients as well.
I truly hope that you will consider Dreamworks IT as your technology supplier, so that we can show you our high level of service.